Free telephone consultation service for foreign languages and foreign people

There are three different mediums of taking consultation with us . For details make sure to read until the end .
1. Free telephone consultation
2. Facebook consultation
3. From now onward through chat

1. Free telephone consultation

0120-279-338

Monday 10:00 – 22:00
Tuesday 16:00 – 22:00
Wednesday 10:00 – 16:00
Thursday 10:00 – 22:00
Friday 10:00 – 16:00
Saturday 16:00 – 22:00
Sunday 16:00 – 22:00

0120-279-226 (Specialized line for foreign people in Iwate, Miyagi, Fukushima)

Monday 10:00 – 22:00
Tuesday 16:00 – 22:00
Thursday 10:00 – 22:00
Friday 10:00 – 16:00
Saturday 16:00 – 22:00
Sunday 16:00 – 22:00

For service in foreign languages, please press 2 after the initial guidance.
Telephone consultation is available everyday between 10 am and 10 pm, and is accessible from anywhere within Japan.
Besides Japanese, the service is also available in English, Tagalog, Korean, Chinese, Spanish, Portuguese, Thai, Vietnamese, Nepali, Indonesian and the other languages. The available languages vary depending on time.

2. Facebook consultation

You can call us using the “Facebook Messenger” for those who don’t have a phone.
https://www.facebook.com/yorisoi2foreign

3. From now onward through chat

If you would like to get information on how to deal with problems mentioned above you can consult with us through chat as well. This is our new feature for consultation where you can write in to us about your problem via chat from now onward. All you have to do is click in the link below, write about your problem and sent it to us. We shall try to provide information based on your problem with the best of our knowledge.
https://form.comarigoto.jp/en

Are you having a problem with your visa, nationality, family, work, everyday living, discrimination, domestic violence, confinement, or human trafficking?
Please call us about any problem you may have.
Your privacy will be protected.
This is a toll-free number.


Social Inclusion Support Center (General Incorporated Association)
Line 2 Specialized line in foreign languages
“Yorisoi Hotline” is a subsidized project by Ministry of Health, Labor, and Welfare.

Free telephone consultation service for foreign people

0120-279-338

Specialized line for foreigners in Iwate, Miyagi, Fukushima

0120-279-226

よりそいホットラインに電話すると
はじめに音声ガイダンスが流れます

For service in foreign languages, please press 2 after the initial guidance.

2

外国語による相談 Helpline for foreign people

電話では聴き取りが難しい方には
FAXでの相談もございます